Our Privacy Policy

Last Updated: March 14, 2026

At Sub Khalis, we respect and protect the privacy of every customer who visits our website or purchases our products. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or place an order with us.

By using our website and services, you agree to the terms described in this policy.

Information We Collect

When you visit the Sub Khalis website, place an order, or contact us, we may collect certain information that helps us provide better service. This information may include both personal and technical data.

The types of information we may collect include:

• Your full name
• Phone number
• Email address
• Shipping and billing address
• Order details and purchase history
• Payment-related information processed securely through payment providers
• Device information such as browser type and IP address
• Website usage data such as pages visited and time spent on the website

This information helps us improve our services and ensure that your shopping experience remains smooth and secure.

How We Use Your Information

The information collected from customers is used only for legitimate business purposes related to providing our products and services.

We may use your information to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Improve our website functionality and user experience
• Send updates regarding your orders
• Inform you about new products or promotions when appropriate
• Prevent fraud and maintain secure transactions

Sub Khalis does not sell, rent, or trade customer personal information to third parties.

Order Processing and Delivery Information

When you place an order with Sub Khalis, certain personal details are required to complete the order and deliver your products successfully.

This includes your:

• Name
• Phone number
• Delivery address

These details may be shared with trusted delivery partners strictly for the purpose of completing the shipment.

Sub Khalis delivers products across Pakistan, and we offer free shipping on orders above PKR 5000.

All information shared for delivery purposes is handled carefully and only used to fulfill your order.

Payment Information

To ensure safe and secure transactions, Sub Khalis may use trusted third-party payment providers. When you make a payment, your payment details are processed through secure systems provided by these payment services.

Sub Khalis does not store sensitive financial information such as debit card or credit card numbers on its servers.

This approach helps ensure that all transactions remain protected and secure.

Cookies and Website Data

Our website may use cookies and similar technologies to improve the browsing experience for visitors.

Cookies help us:

• Understand how visitors use our website
• Improve website performance and navigation
• Remember certain user preferences

Cookies do not contain sensitive personal information. Users may disable cookies through their browser settings if they prefer not to allow them.

However, disabling cookies may affect some features of the website.

Data Protection and Security

Sub Khalis takes reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.

Security measures may include:

• Secure website connections (HTTPS)
• Protected databases
• Restricted access to sensitive information
• Regular monitoring of website activity

While we take strong precautions to protect data, no online system can guarantee complete security. However, we continuously work to maintain high standards of data protection.

Third-Party Services

Our website may sometimes include links or integrations with third-party services such as payment gateways, delivery partners, or analytics tools.

These third parties may have their own privacy policies regarding how they collect and use information.

Sub Khalis encourages users to review the privacy policies of any external services they interact with. We are not responsible for the privacy practices of external websites or services.

Customer Rights

Customers have the right to know how their information is being used and may contact us if they wish to update or correct their personal details.

Customers may also request:

• Access to the personal information we hold
• Corrections to inaccurate information
• Assistance regarding privacy concerns

We aim to respond to such requests as quickly as possible.

Updates to This Privacy Policy

Sub Khalis may update this Privacy Policy from time to time to reflect improvements in our services or changes in legal requirements.

Whenever updates are made, the revised version will be posted on this page along with the updated date.

Customers are encouraged to review this page periodically to stay informed about how their information is protected.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the details below.

Address
Chohan Market Near Dr. Afzal Polyclinic
2nd Floor, Dhalley Wali, Head Marala
Sialkot, Pakistan

Phone
+92 328 9295000

Email
info@subkhalis.com
subkhalis@gmail.com