Our Terms & Condition

Last Updated: March 14, 2026

Welcome to Sub Khalis. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website or placing an order with Sub Khalis, you agree to comply with and be bound by the terms described below.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

Use of Our Website

By using the Sub Khalis website, you confirm that you are using the site for lawful purposes only. You agree not to use the website in any way that may cause harm to the website, the business, or other users.

Users must not attempt to:

• Access restricted areas of the website without permission
• Interfere with website security or performance
• Use the website for fraudulent or illegal activities
• Copy or misuse website content without authorization

Sub Khalis reserves the right to restrict or terminate access to the website if misuse or suspicious activity is detected.

Product Information

Sub Khalis specializes in providing pure desi ghee, traditional achar, and natural food products prepared with care and quality ingredients.

We make every effort to ensure that product descriptions, images, and prices displayed on the website are accurate. However, minor variations may occur due to packaging updates, photography lighting, or natural characteristics of the products.

Sub Khalis reserves the right to update product information, prices, or availability at any time without prior notice.

Orders and Acceptance

When a customer places an order on the Sub Khalis website, the order is considered a request to purchase products.

Orders are confirmed only after:

• Order details are successfully received
• Payment confirmation is completed where applicable
• The order is approved for processing

Sub Khalis reserves the right to cancel or refuse any order if necessary, including cases where product availability, pricing errors, or suspicious transactions are identified.

If an order is canceled after payment, the customer will be notified and an appropriate refund process will be initiated.

Pricing and Payments

All prices displayed on the website are listed in Pakistani Rupees (PKR).

Prices may change from time to time depending on market conditions, product availability, or promotional campaigns.

Sub Khalis may offer different payment options depending on the order and location. Payment processing may be handled through secure third-party services to ensure safe transactions.

Customers are responsible for ensuring that payment details provided are accurate and authorized.

Shipping and Delivery

Sub Khalis delivers products across Pakistan through trusted courier services.

Delivery time may vary depending on location, courier schedules, and external factors. Most orders are delivered within 2 to 4 working days.

Shipping charges may apply to certain orders; however, free shipping is available on orders above PKR 5000.

Customers are responsible for providing accurate shipping information. Sub Khalis is not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

Order Cancellation

Customers may request order cancellation before the order has been shipped.

If the order has already been dispatched, cancellation may no longer be possible. In such situations, customers may refer to our refund policy for possible solutions.

Sub Khalis reserves the right to cancel orders if necessary due to product unavailability, pricing errors, or suspected fraudulent activity.

Returns and Refunds

Because our products are food items, returns are handled carefully to maintain safety and hygiene standards.

Refunds or replacements may be considered under the following conditions:

• The product arrives damaged
• The wrong product was delivered
• The product packaging is compromised during delivery

Customers must report such issues within 24 hours of receiving the order and may be asked to provide photo evidence.

Refunds or replacements will be processed according to the company’s refund guidelines.

Intellectual Property

All content on the Sub Khalis website, including text, images, logos, graphics, and product descriptions, is the property of Sub Khalis unless otherwise stated.

Users may not copy, reproduce, distribute, or reuse website content without written permission from Sub Khalis.

Unauthorized use of website content may result in legal action.

Limitation of Liability

Sub Khalis works hard to ensure the quality and safety of its products. However, the company shall not be held responsible for issues arising from improper storage or handling of products after delivery.

Customers are responsible for storing food products according to recommended conditions after receiving their order.

Sub Khalis shall also not be liable for indirect damages, losses, or delays caused by courier services or circumstances beyond our control.

Website Availability

While we strive to keep the Sub Khalis website available at all times, temporary interruptions may occur due to maintenance, technical issues, or external factors.

Sub Khalis does not guarantee uninterrupted access to the website but will make reasonable efforts to restore services as quickly as possible.

Changes to Terms and Conditions

Sub Khalis reserves the right to update or modify these Terms and Conditions at any time.

Whenever updates are made, the revised version will be published on this page along with the updated date. Continued use of the website after changes indicates acceptance of the updated terms.

Customers are encouraged to review these Terms and Conditions periodically.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us using the information below.

Address
Chohan Market Near Dr. Afzal Polyclinic
2nd Floor, Dhalley Wali, Head Marala
Sialkot, Pakistan

Phone
+92 328 9295000

Email
info@subkhalis.com
subkhalis@gmail.com